The Sports Perks Program : SportsCash Terms & Conditions

1. Definitions

a. The Sports Perks Program means the benefits & rewards program under which a Sports Perks member earns SportsCash on Qualifying Transactions and qualifies for SportsCash under these Terms and Conditions.

b. SportsCash means the reward credit which is earned from qualifying transactions and can be used under these Terms and Conditions.

c. Participant means those companies (and other persons) who have agreed with us to provide SportsCash to Sports Perks members under the Sports Perks program.  

d. Qualifying Transaction means a transaction with a Participant for goods or services on which the Participant issues SportsCash.

e. Related Bodies Corporate has the same meaning as in the Corporations Act 2001.

f. Terms and Conditions means this document, and any other documents referred to in it

2. Membership of Sports Perks

a. To be a member of the Sports Perks program, you must have joined Sports Perks via our website or mobile app

b. We reserve the right to refuse membership at our discretion.  

3. Your obligations

a. Using your Sports Perks membership during a transaction in accordance with 1.1 (a) above constitutes acceptance of these Terms and Conditions.

b. It is your responsibility to inform us if your personal details change (including, but not limited to, your address, email address or phone number). If Sports Perks does not have your correct details, Sports Perks may not be able to contact you about your account or send you offers. Sports Perks may also restrict operations on your account (such as redemption).

c. The Sports Perks membership is not transferable

d. You may terminate your participation in Sports Perks at any time and for any reason by contacting us via the Contact Us section of the Sports Perks website

4. General

a. Sports Perks may make any change to its Terms and Conditions, including, without limitation:

i) the range of participating retailers and qualifying transactions;

ii) the range of SportsCash offered;

iii) the period for expiry of SportsCash

iv) the fees applicable to any and all elements of the Sports Perks SportsCash program

b.  Sports Perks will give you notice of any change to the Terms and Conditions or as set out in 5.1, at our sole discretion:

i) via the Sports Perks website or mobile app ; and/or

ii) by direct communications sent to members.

c.  In addition to the right to terminate in 3d, Sports Perks may terminate your Sports Perks membership immediately and without notice where you:

i) fail to comply with these Terms and Conditions;

ii) provide misleading information or make any misrepresentation to us or to any participating retailers in connection with Sports Perks

iii) are abusive or offensive to any of our or our participating retailers

d. Where your Sports Perks membership is terminated, you will cease to be entitled to earn and redeem any SportsCash.

e. Respecting your personal information is very important to us. The Sports Perks Privacy Statement forms part of these Terms and Conditions. The Sports Perks Privacy Statement sets out what personal information Sports Perks collect, how Sports Perks use it, to whom Sports Perks may disclose it and what your privacy choices are. Our Privacy Statement is available on the Sports Perks website.

f. Sports Perks will not be liable to members for the termination of the Sports Perks program including (without limitation) for any SportsCash in your account at the time of termination.

g. Any liability Sports Perks may have to you in negligence, breach of contract or otherwise, and all conditions and warranties as to the condition, suitability, quality, fitness or safety of any goods or services supplied by Sports Perks whether express or implied by statute, are excluded to the extent permitted by law, and, where liability cannot be excluded, our liability to you will in all cases be limited to:

i) the cost of re-supplying the goods or services or repairing, or paying the costs of repairing, the goods;

ii) reinstating SportsCash in dispute; or,

iii) where the dispute relates to a reward, the value required to redeem the reward.

h. Any tax, liability, or duty incurred by a member arising from a member's participation in the Sports Perks program is the responsibility of the member.

i.  Nothing in these Terms and Conditions limits your rights under the Australian Consumer Law.

5. Terms and conditions for specific types of Sports Perks SportsCash

a. The terms and conditions for each Sports Perks SportsCash reward are provided in the communication surrounding the provision of that reward

b. These conditions are subject to the General Terms & Conditions in clause 4

c. The Sports Perks membership is active as soon as the member activates the program or is advised on their joining. If the membership has been cancelled or has expired then there is no entitlement to SportsCash

6. Expired, cancelled or inactive memberships

a. The expiry date, if any, will be advised to the member. Once that date is reached, the membership is no longer active, and all SportsCash balances will be voided

b. If a Sports Perks membership is cancelled either by Sports Perks or by the member, then all SportsCash balances will be voided

c. If there is no SportsCash earned by a member for a consecutive period of 12 months, then their membership can be cancelled, and any SportsCash balance will be voided.

7. Fees and charges

a. There is no joining fee

b. There are no monthly fees

c. There may be an admin fee for the delivery of eVouchers which is included in the purchase price. This fee varies depending on the payment method chosen

d.  A processing fee may apply for the redemption of the SportsCash balance. This will be advised in our website or mobile app and at the point of redemption. Note that a minimum of $10 is required in a SportsCash account before deemptions are processed.

e. Fees and charges are subject to change without notice as per the General Conditions in clause 4

8. Use of SportsCash

a. SportsCash is earned as outlined in the Definitions

b. SportsCash is available for use by the members provided their membership is active at the time of use. Expired, cancelled or inactive memberships are defined in clause 6

c. SportsCash can only be redeemed by the member as outlined in the Sports Perks website

d.  A minimum of $10 is required in a SportsCash account before redemptions are processed.

Card Link Automatic Rewards Tersm & Conditions

Sports Perks (Program) is a rewards program that drives commerce between Sports Perksand its members.

Rewards as cashback are only available when made using a registered Visa, eftpos or Mastercard at participating merchants. Please visit the Program for the current list of participating merchants.

Rewards as cashback payments are made weekly.

These Terms govern the Sports Perks program and contain important information, including disclaimers and limitations of liability.

1. Application of these Terms

a. You agree to be bound by these Terms by checking the "I have read and understood the terms and conditions" box when registering for participation in the Program on the Sports Perks website. If you do not accept these Terms, you will not be entitled to use the Program.

b. You agree that you have the necessary capacity to enter into a binding legal contract.

c. Sports Perks may from time to time review and update these Terms. Your use of the Program will be governed by the most recent Terms posted at the Sports Perks website. By continuing to use the Program, you agree to be bound by the most recent Terms. It is your responsibility to check the Sports Perks website regularly for updated versions of the Terms. The Sports Perks program will provide you with at least 14 days' prior notice of any material changes to the Terms. Notice of any material change to the Terms will be decided by the Sports Perks program to either be published on the website or sent to the email address registered with the Program.

d. The use and operation of your Visa, eftpos or Mastercard will also be subject to separate terms and conditions provided to you by your Card Issuer.

e. You agree that you have not relied on any matter that is not expressly stated in these Terms.

2. The Program

The Program allows you to earn a Discount / Reward / Delayed Benefit when using your Visa, eftpos or Mastercard with participating Merchants.

3. Registering for the Program

a. In order to register for the Program and remain registered for the Program, you must:

i. be an approved member of a Sports Perks program;

ii. provide the mandatory User Information required by Sports Perks program;

iii. register a valid Visa, eftpos or Mastercard to your Sports Perks Account;

iv. be an authorised holder and user of the Visa, eftpos or Mastercard; and

v. fully and validly complete the registration process.

b. You can register up to four Visa, eftpos and Mastercard cards in the Program providing they are all in your name and issued by an Australian financial institution.

c. You must maintain and promptly update the User Information to keep it true, accurate, current and complete. It must include a current email address.

d. Your Sports Perks Account will be active upon registration and verification in accordance with these terms.

e. You represent and warrant that:

i. you are the individual identified in the registration and verification process;

ii. you are an authorised user of the Visa, eftpos or Mastercard; and

iii. the User Information that you have provided to the Sports Perks program is true and correct.

f. If you provide any User Information that the Sports Perks program believes to be untrue, inaccurate, not current or incomplete, Sports Perks may suspend or terminate your Account and remove your access to the Program.

g. If you provide any incorrect information or details (whether fraudulently or by mistake), you may not be entitled to earn Rewards.

h. When using the Program, you are responsible for maintaining the confidentiality of your User Information, and for restricting access by third parties to your Sports Perks program Account. You are liable if your User Information is used by an unauthorised person or for an unauthorised purpose. You are fully responsible for all activities that are conducted under your Account.

i. If you believe that any of your User Information has been compromised, lost or misplaced, you must contact Sports Perks immediately.

j. Sports Perks reserves the right to refuse membership at its absolute discretion.

4. Special conditions of use

a. In order to be eligible for a Cashback Reward, you must:

i. make a purchase with a Participating Merchant;

ii. use a Visa, eftpos or Mastercard that is registered to a Sports Perks program Account; and

iii. if you make a purchase using electronic funds transfer at a physical terminal over the counter point of sale, ensure that your purchase is made using the "credit" function ("CR") for payment at the time of purchase whether or not your Visa, eftpos or Mastercard is a credit card, debit card, or prepaid- reloadable card.

b. You agree that the Cashback Reward can only be applied to your Sports Perks program Account registered to your Visa, eftpos or Mastercard. If a different credit, debit or prepaid-reloadable card is used which is not registered to the Sports Perks program Account, no Cashback will be earned.

c. You must retain a copy of both the tax receipt and point-of-sale credit card receipt for each eligible transaction to which these Terms apply, as these receipts may be needed as evidence in the event of a dispute or to verify qualifying purchases.

d. By registering a payment card in connection with transaction monitoring, you authorise the Sports Perks program or its agents to share your payment card information with either Visa, eftpos or Mastercard (depending upon the registered card). You authorise Visa, eftpos or Mastercard (depending upon the registered card) to monitor transactions on your registered card(s) to identify qualifying purchases in order to determine whether you have qualified for or earned an offer linked to your payment card, and for Visa, eftpos or Mastercard to share such transaction details with Sports Perks to enable your card-linked offer(s) and target offers that may be of interest to you. You may opt-out of transaction monitoring on the payment card(s) you have registered by selecting the "opt out" link in "My details" within your Rewards Account or by contacting the program provider.

e. You agree your membership is not transferable and remains the property of the Sports Perks program.

5. Participating Merchants

a. You may only receive a Cashback Reward when using the Program with Participating Merchants.

b. Participating Merchants are subject to change. A full list of the current Participating Merchants can be found at the Sports Perks website. It is your responsibility to check the Sports Perks website regularly to ensure that you are aware of the latest Participating Merchants and Cashback Reward offerings.

c. All transactions using your Visa, eftpos or Mastercard are with the Participating Merchant and not with Sports Perks. Sports Perks does not have any responsibility or obligation for the transaction with the Participating Merchant. Sports Perks does not endorse or warrant any goods or services of Participating Merchants.

6. Fees and charges

a. There may be merchant fees and/or delivery fees for some goods/services which will be clearly displayed for the member to agree before the completion of that purchase. These fees if applicable vary depending on the particular merchant, good/service and payment method chosen.

b. Fees and charges are subject to change without notice, however will always be clearly displayed for the member to agree before the completion of that purchase.

7. Cashback Reward

a) What is a Cashback Reward?

The Cashback Reward is not property and may not be transferred, sold, held on trust, bequeathed or inherited.

b) Receiving a Cashback Reward

i. The Cashback Reward is calculated on the amount of Australian dollars charged to your Visa, eftpos or Mastercard, less any amounts referred to in clause 6b. The Cashback Reward is only calculated based on the any limitations as promoted in each offer.

ii. You acknowledge that the Cashback Reward to which you are entitled may vary where you have entered into an agreement with third parties in relation to the Program.

iii. The Cashback to which you are entitled in any given transaction may depend on factors such as:

1. minimum spend;

2. maximum spend;

3. time of purchase;

4. number of purchases; and/or

5. a number of other targeted selection criteria.

iv. The Cashback Reward will not be earned in respect of the following amounts that may be charged to your Visa, eftpos or Mastercard:

1. interest and other bank fees and charges including without limitation foreign exchange conversion fees and reversals (and any GST payable on any of these);

2. excluded transactions;

3. balance transfers; and

4. payments in which you do not use the "credit" (CR) facility, including payments made through the Bpay® Electronic Payments Scheme.

v. Subject to clauses 7a and 7b, you will receive the Cashback Reward to which you are entitled within 7-30 working days of the date on which the relevant transaction is settled by your Card Issuer and the Participating Merchant.

vi. You acknowledge that it is the responsibility of your Card Issuer and the Participating Merchant to settle transactions.

vii. You may not receive a Cashback Reward if:

1. your Visa, eftpos or Mastercard is cancelled for any reason;

2. your Visa, eftpos or Mastercard has been lost or stolen (until the registered lost or stolen card has been removed from your Sports Perks program Account and has been replaced and you update your Sports Perks program Account details in accordance with clause 7b;

3. your Visa, eftpos or Mastercard has an expiry notification and you have not renewed your Visa, eftpos or Mastercard (until you renew your Visa, eftpos or Mastercard and update your Sports Perks Account details; or

4. Sports Perks reasonably suspects that you have breached these Terms or the terms and conditions associated with your Visa, eftpos or Mastercard in any way.

5. In order to continue using the Program, you must ensure that your Sports Perks Program Account details reflect your current card number. Replacement cards must be re-registered to your existing Sports Perks Program Account. In the event that the circumstances referred to clauses 7bvii occur and you obtain a new card, you must update your card number in your Sports Perks Account (on the ‘Manage Cards’ page on the Sports Perks website).

viii. Any changes to your Sports Perks Program Account (including to your User Information and card number) will be updated by Sports Perks within 5 days.

c. Monitoring your Sports Perks Program Account and using Cashback Rewards

Your Cashback Reward balance will be visible when you have logged into your Sports Perks Program Account through the Rewards website or any desktop or mobile application made available by Sports Perks or authorised third parties.

d. Refunds or returns and disputed transactions

i. Refunds or returns of goods or services purchased by you will trigger a reversal of the relevant Cashback Reward associated with that transaction.

ii. Where a refund or return of goods or services occurs after a Cashback Reward has been claimed as a Cash Settlement, the Cash Settlement amount will become a debt due and payable from you to Sports Perks Program immediately (Debt). A reversal of the relevant Cashback Reward associated with that transaction will occur, your Rewards Account will be debited by the relevant reversed Cashback Reward, and the debit will be offset against other Cashback Rewards in your Rewards Account including Cashback Rewards you may earn in the future. Rewards may also recover the balance of the Debt from you directly and immediately upon request.

iii. If your Visa, eftpos or Mastercard is credited in connection with a disputed transaction, the Sports Perks Program will adjust your Cashback Reward total by deducting any Cashback Reward that was earned in connection with the disputed (or subsequently reversed) transaction within 60 days (or longer depending on the terms of any agreement between you and third parties in relation to your Visa Card or Mastercard).

iv. If you fail to comply with clause 6b(ii):

1. Sports Perks Program may suspend your account immediately;

2. Sports Perks Program may liaise with your Card Issuer and other relevant third parties in order to recover the Debt; and

3. Sports Perks Program may take any other necessary action in order to recover the Debt.

e. Transferring Cashback Rewards

i. Cashback Rewards cannot be transferred between different Sports Perks Program Accounts.

ii. Cash Settlements cannot be settled to an account other than the nominated account.

iii. Replacement Visa, eftpos and Mastercards must be re-registered to your existing Sports Perks Program Account in accordance with clause 7b(viii). Please log on to your Sports Perks Program Account to register a replacement Visa, eftpos or Mastercard.

8. Termination or expiry of the Program

a. Sports Perks may suspend your Sports Perks Program Account and your participation in the Program and/or terminate these Terms and your Account by giving you notice with immediate effect that you have breached these Terms.

b. You may terminate your Sports Perks Program Account for any reason by selecting the "opt out" link in "My Account" within your Sports Perks Program Account or by Contacting us.

c. If Sports Perks terminates these Terms and your Sports Perks Program Account in accordance with clause 8(a) or 8(b), all of your Cashback Rewards will vest in the Sports Perks Program.

d. Sports Perks may terminate your Sports Perks Program Account and/or the Program for any reason at any time by giving you 7 days' prior notice. Any Cashback Reward within your Sports Perks Program Account will be transferred as a Cash Settlement to your nominated Account, or to your Sports Perks Program Account whichever is the accepted normal process.

9. Registration in Multiple Rewards Programs

In the event that you have registered a valid Visa, eftpos or Mastercard to more than one Sports Perks program and you make a purchase with a Participating Merchant that is also registered to more than one Sports Perks Programs, a Cashback Reward will be paid for only one Sports Perks Program.

The Sports Perks Program for which you will receive the Cashback Reward from will be determined on the following basis:

1) The Sports Perks Program that provides the highest Cashback Reward; and

2) If the Sports Perks Program’s provide the same Cashback Reward value, then either may be chosen at the discretion of Sports Perks.

10. Privacy

Any personal information, including your User Information, submitted by you to Sports Perks is subject to and will be handled in accordance with Sports Perks Privacy Policy. The Privacy Policy forms part of these Terms. You agree that, by accepting these Terms, using the Program or communicating with Sports Perks you have read the Program Operator's Privacy Policy, understood its contents and consented to its requirements. The Sports Perks Privacy Policy is available at the Sports Perks website

11. Intellectual property

All intellectual property rights (including copyright, trademarks and patents) in the Program, or any promotion of the Program by Sports Perks and all components of them are owned by, or licensed by, Sports Perks Program unless otherwise indicated. You must not copy, modify or transmit any such content except as permitted in these Terms or expressly agreed in writing by Sports Perks Program.

12. Disclaimer of warranties and limitation of liability

a. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred on you by the Australian Consumer Law (“ACL”) or any other applicable law that cannot be excluded, restricted or modified by agreement.

b. Subject to clause 12a and to the extent permitted by law, Sports Perks Program excludes all warranties, whether express or implied, including any warranties or representations:

i. that the Program will be rendered with due care and skill;

ii. concerning the availability of the Program; and

iii. concerning the quality, completeness, accuracy, suitability, acceptability or fitness for purpose in relation to the Program.

c. Subject to clause 12a and to the extent permitted by law, the maximum liability of  the Sports Perks Program and its employees, agents or contractors for any loss, damage, claim, cost or expense whatsoever arising out of or in connection with these Terms, the Program, and any services advertised or accessible using the Program will be limited to the value of any valid unredeemed Cashback Reward in your Sports Perks Program Account (as determined by Sports Perks) in relation to the transaction in which the claim arises. You must make any such claim within 3 months of the date of the transaction and waive your rights to make such claims thereafter.

d. Sports Perks’ services come with guarantees that cannot be excluded under the ACL. You are entitled to have the services supplied again, or the payment of the cost of having the services supplied again, if the services were not rendered with due care and skill or if the services (or the products resulting from the services) were not fit for the particular purpose outlined in these Terms.

e. For the purpose of clause 12(d), you acknowledge and agree that the services supplied by the Sports Perks Program are limited to the Program, and that the particular purpose of Sports Perks Program services is limited to the purpose outlined in these Terms.

f. To the extent permitted by law, the Sports Perks Program and its employees, agents or contractors will not be liable for any loss, damage, claim, cost or expense whatsoever arising out of the goods and services that are the subject of any qualifying purchase under these Terms.

g. For all other claims of liability, and to the extent permitted by law, the maximum liability of the Sports Perks Program and its employees, agents or contractors will be AU$ in the aggregate of all claims.

h. Subject to clause 12(a) and to the extent permitted by law, Sports Perks Program will not be liable for any loss, damage, claim, cost or expense whatsoever arising out of or in connection with these Terms, the Program, and services advertised or accessible using the Program, to the extent that such loss, damage, claim, cost or expense was caused by:

i. you (for example, through your negligence or breach of contract);

ii. your failure to reasonably mitigate your loss; or

iii. events outside of Sports Perks Program control.

Nothing in these Terms and Conditions limits your rights under the Australian Consumer Law (ACL).

13. Indemnity

You indemnify Sports Perks Program in respect of all loss, damage, costs, expenses (including legal fees on a full indemnity basis), fines, penalties, claims, demands and proceedings howsoever arising, whether at common law (including negligence) or under statute, in connection with any of the following:

a. any breach of these Terms by you;

b. your use of Program (including registration);

c. any use of your Sports Perks Program Account, including by third parties; and

d. any claims that may be brought against Sports Perks Program or which Sports Perks Program must pay, sustain or incur as a direct or indirect result of the use by Sports Perks Program of your User Information.

14. Force majeure

Sports Perks Program will not be liable to you for any delay or failure to perform its obligations under these Terms as a result of a cause beyond its reasonable control, including acts of God.

15. Interpretation

ACL means the Australian Consumer Law as found in Schedule 2 to the Competition and Consumer Act 2010 (Cth).

Cashback Reward means the value of cash-back rewards that are registered to your Rewards Account, based on qualifying transactions using your Visa, eftpos or Mastercard with Participating Merchants.

Cash Settlement means the Australian dollar amount of any Cashback Reward that is deposited into your nominated bank Account or Client Account in accordance with these Terms.

Eftpos Card means the authorised eftpos prepaid-reloadable, debit or credit card (excluding prepaid eftpos gift cards) with a unique eftpos card number registered to your Sports Perks Program Account, which has been issued by an Australian Card Issuer.

Eftpos Card Account means the eftpos account linked to your eftpos Card by your Card Issuer.

Excluded Transactions means any transaction where you:

·     draw cash from the Account linked to the Visa, eftpos or Mastercard using an automatic teller machine, at a financial institution or from a Participating Merchant;

·     receive from a Participating Merchant a cash substitute (including, but not limited to, using your Visa, eftpos or Mastercard to purchase gambling chips or tokens, travellers' cheques or money orders, gift certificates or to load value to a stored value card or facility);

·     use the Visa, eftpos or Mastercard Account to pay bills through a third party (such as Bpay®) where the Participating Merchant whose bill is being paid is not paid by Visa, eftpos or Mastercard; or

·     use the Visa, eftpos or Mastercard account to pay bills over the counter at a financial institution.

Mastercard means the authorised Mastercard prepaid-reloadable, debit or credit card (excluding prepaid Mastercard gift cards) with a unique Mastercard number registered to your Rewards Account, which has been issued by an Australian Card Issuer.

Mastercard Account means the Mastercard account linked to your Mastercard by your Card Issuer.

Participating Merchants means merchants and retailers who participate in the Program from time to time by providing a Cashback Reward. A full list of current Participating Merchants can be found at the Sports Perks website.

Website is any web application or mobile application being used for the Rewards Program.

Privacy Policy means the Sports Perks privacy policy on how it collects, uses and discloses your personal information, set out at the Sports Perks website.

Program means the Rewards Program.

The Program Operator means Sports Perks and its controlled entities and its agents.

Rewards Account means your registered account with the Sports Perks Program, which enables you to use the Program and where your Cashback Rewards are recognised.

Rewards means the Cashback Reward (see above).

Terms means the applicable terms & conditions of use as referred to within this document and other websites or documents referred to within it.

User Information means any information that Sports Perks Program may request and that you provide to Sports Perks Program including your email address, phone number and other personal information, eftpos card number, Visa Card number, Mastercard number, username (which the Sports Perks Program may refuse to accept at its sole discretion) and password.

Visa Card means the authorised Visa prepaid-reloadable, debit or credit card (excluding prepaid Visa gift cards) with a unique Visa card number registered to your Sports Perks Program Account, which has been issued by an Australian Card Issuer.

Visa Card Account means the Visa account linked to your Visa Card by your Card Issuer.

a. Jurisdiction and law

These Terms are governed by and must be construed in accordance with the laws of Victoria, Australia. You submit to the exclusive jurisdiction of the courts of that State and the Commonwealth of Australia in respect of all matters arising out of or relating to these Terms, their performance and subject matter.

b. Severability

Each provision of these Terms is severable from the others and no severance of a provision will affect any other provision.

16. Contact us

If you have questions about the Program, please read the Frequently Asked Questions section of the Sports Perks website or contact us.

© Copyright Sports Perks 2023. All Rights Reserved.

Our Commitment

SportsPerks is a benefits & rewards program operated by Connectivise Pty Ltd that is provided to your club.

SportsPerks considers the protection and maintenance of your personal information to be of the utmost importance.

SportsPerks take very seriously the ongoing trust that you place in us to protect your personal information. When handling your personal information SportsPerks are bound and committed to complying with the Australian Privacy Principles in the Privacy Act 1988. This Privacy Policy outlines how SportsPerks deal with your personal information as well as our legal obligations and rights as to that information.

Personal Information

Personal information is information that may identify you or by which your identity may be reasonably determined. Such personal information may include your name, address, other contact details, your date of birth, and mobile number.

Why do SportsPerks need your Personal Information? 

SportsPerks will only ask for personal information relevant to our business relationship with you. SportsPerks will tell you the main reasons for asking for your personal information when SportsPerks seek it from you. If you do not provide some personal information, SportsPerks may not be able to provide you with the products or services you want.

The main reasons why SportsPerks will seek personal information from you are:

• to check your eligibility for or to provide you with SportsPerks;
• to provide you with information relevant to the services and offers you want
• to assist you with your inquiries or concerns;
• to verify your identity and undertake customer due diligence;
• for any other purpose required or authorised by law.

SportsPerks may also ask for your personal information because SportsPerks are obliged to collect it for legal purposes under the Financial Transaction Reports Act 1988 and the new Anti-Money Laundering and Counter-Terrorism Financing Act 2006. These Acts require us to ask you for information to check your identity (for instance, by referring to your passport, birth certificate or driver’s licence). SportsPerks will not use any information collected under these Acts for any other purpose.

How do SportsPerks collect information?

SportsPerks collect most personal information directly from you. SportsPerks may do this when you contact us, visit our website or if SportsPerks call you.

How do SportsPerks store your personal information?

SportsPerks store your personal information in a number of ways including:

• in computer systems or databases;
• in hard copy or paper files

Do SportsPerks ever disclose your information to 3^rd parties?

SportsPerks may disclose your personal information to third parties where they help us with our business, or you request us or consent to do so. Where your personal information is disclosed to third parties, SportsPerks will seek to ensure that the information is held, used or disclosed consistently with the Australian Privacy Principles in the Privacy Act 1988. 

Types of third parties include:

• parties involved in providing, managing or administering your SportsPerks relationship such as third party suppliers, printers, postal services, email and SMS delivery providers, authorised representatives and our legal, tax, audit and accountancy advisers;
• parties maintaining, reviewing and developing our business systems, procedures and infrastructure including testing or upgrading our computer systems;
• alliance partners;
• parties involved in the payments system including financial institutions, merchants and payment organisations.

SportsPerks may also disclose your personal information to third parties in circumstances where:

• SportsPerks must fulfil our legal obligations (for example, disclosure to Australian (and international) enforcement bodies such as the Australian Securities and Investments Commission (ASIC), the Australian Taxation Office (ATO), the Australian Transaction Reports and Analysis Centre (AUSTRAC), Centrelink or the Courts);
• it can be reasonably inferred from the circumstances that you consent to your personal information being disclosed to a third party.

SportsPerks may also send your personal information outside Australia where, for example:

• you have requested or consented that SportsPerks send your personal information;
• SportsPerks outsource a function or service to an overseas contractor with whom SportsPerks have a contractual arrangement; and
• it is necessary to investigate or facilitate a transaction on your behalf.

SportsPerks will not send your personal information outside Australia unless it is authorised by law and SportsPerks are satisfied that the recipient of the personal information has adequate data protection arrangements in place.

Marketing and your personal information

SportsPerks use personal information to provide services and products that may be of interest to you.  SportsPerks may contact you by email, text message, phone or by post to advise you of program benefits and promotions.  If you receive a marketing message from us, you can opt-out by following the instructions in that message. 

In general, SportsPerks use personal information for marketing for the following purposes:

• to communicate offers relating to services and products that SportsPerks think may be of interest to you (unless otherwise requested)
• to advise of ways to best use our service
• to develop processes, products and services to better meet your needs 
• for our internal research and data analytics.

It is our policy not to sell or pass any personal information to any other organisations (outside our group companies) unless SportsPerks are required to do so for fraud prevention and detection. SportsPerks will never sell or rent your personal information to anyone else for their marketing purposes without your consent. 

What are cookies and why does SportsPerks use them? 

A cookie is a piece of data stored on a user's computer hard drive, containing information about that user. A cookie can only be accessed across the Internet by the website that placed it there. Cookies are used by SportsPerks to help us improve the content and functioning of our website.

SportsPerks also use cookies to help us process a request by you to follow a link from our website to the websites of third parties. The personal information that is disclosed to the third party website operator is limited to the information collected by these cookies. An example of this is to ensure that payment for qualifying transactions can be made,

You may choose to reject a cookie that the SportsPerks website attempts to place on your computer, however you may then be limited in your use of some areas of the website. The use of cookies in this way is wide-spread and commonly accepted by the Internet community. 

Why does SportsPerks record IP Addresses? 

When a user joins SportsPerks, our computers may record their IP address. In the event that SportsPerks detect fraud or abuse of our program or our website and computers, SportsPerks may use the IP address of the offender to take action against them. Ultimately this ensures greater protection for you and your personal information. 

What is "spam" and does SportsPerks send it? 

The widely accepted definition of "spam" is unsolicited commercial email, or in other words, email of a commercial nature that the recipient does not want. SportsPerks does not send "spam". This is because when you join SportsPerks, you agree to allow us to send to you commercial advertising that is relevant to the product and services SportsPerks offer. 

How do SportsPerks protect personal information?

SportsPerks take all reasonable precautions to protect your personal information, whether it is stored in hard copy or electronic form from loss, unauthorised access, modification and unauthorised disclosure. Your personal information is only accessible by you and by those who are authorised to access it. Our employees and third parties who SportsPerks deal with are bound by confidentiality obligations.

Hard copy documents are secured on our premises and at archive sites by locks and security systems. Whenever possible, hard copy documents are returned to you and not kept on our premises.

Electronic data is protected by up-to-date computer and network security systems with appropriate firewalls, encryption technology, virus software and access passwords.

SportsPerks also seek to ensure that confidential face-to-face discussions between you and us occur in a secure environment.

Depending on any legal obligations to retain your personal information for a certain period of time, if SportsPerks do not require your personal information, SportsPerks will take reasonable steps to destroy it in a secure manner or by removing identifying features from it.

Is our website secure? 

SportsPerks appreciate that you may have concerns in relation to the confidentiality and security of your personal information on the internet. Therefore, SportsPerks have implemented systems to ensure that your personal information is secure and confidential when you access our website or my account.

When SportsPerks collect your personal information over the internet, it proceeds via our secure server utilising encryption technology. This helps to protect against unauthorised access to your personal information over the Internet. Your stored personal information is also protected from unauthorised access through the use of multiple firewalls, secure passwords and sign-in processes.

While our website and my account rely on the highest levels of technology to ensure maximum security, no data transmission over the internet can be guaranteed to be totally secure.

To assist us in protecting your personal information, SportsPerks expect you to keep confidential your access passwords at all times, to destroy any documentation SportsPerks send to you containing your access passwords and to ensure you log out properly when you leave your computer and take appropriate steps to ensure security of your information

How can you access your personal information?

SportsPerks maintain the quality of your personal information by taking reasonable steps to ensure that the information collected, used and disclosed is accurate, complete and up-to-date.

You may access your personal information at any time via email info@sportsperks.com.au

In the event that you make a request to access personal information that has been archived, SportsPerks may charge you a fee. The fee will be discussed with you prior to us actioning your request. SportsPerks are unable to give you access to your personal information if SportsPerks are prevented by law or if access would reveal personal information of another person.

Do SportsPerks ever change our privacy policy?

From time to time, SportsPerks may need to review our Privacy Policy. SportsPerks reserve the right to change our Privacy Policy at any time and to notify you by posting an updated version on our website. 

Any questions about our policy?

If you have any concerns or questions about our Privacy Policy, or the way in which SportsPerks manage your personal information, including if you think SportsPerks have breached the Australian Privacy Principles of the Privacy Act 1988, you may contact us by email info@sportsperks.com.au

You may also obtain further information about privacy (including general privacy information, answers to frequently asked questions and links to the 10 National Privacy Principles) on the Office of the Privacy Commissioner’s website at www.privacy.gov.au. Alternatively, you may write to The Office of the Privacy Commissioner, GPO Box 5218, Sydney, New South Wales, 2001.

Sports Perks is the rewards & benefits program for our members.

As members, you get access to hundreds of offers that save you money today.

You can get cashback - SportsCash - worth up to 15% of your spend from your shopping, eating, drinking and entertainment.

Instore at our Marketplace that we have organised from thousands of outlets including from our sponsors and partners using our cardlink automatic rewards. 

At over 40 retailers - at 6,000 locations around Australia - with our shopping vouchers. From your supermarket shopping, from your drinks, with your fuel and more. Including over 650 restaurants via Good Food and Gourment Traveller vouchers.

You can also get SportsCash from your online at over 150 brands. including a range of sporting goods retailers. 

Even more reasons to join Sports Perks right now.